Digital Onboarding

Digital onboarding using digital identities is not the way of the future - it's here now!

Achieve up to 40% cost savings on your onboarding activities. Reduce your onboarding times by up to 90%, while dramatically improving the customer experience.
Accelerated Onboarding
Our digital approach and technologies, from Identity Verification (“IDV”) controls, document forensics, biometric checks and simple connection process allows you to onboard customers in minutes. Our frictionless request process ensures you access the required documents from your customers' secure digital identity vault as quickly as possible.
Reduce Costs
Our focus on optimising your customers' user experience gives you confidence that valid8Me can simplify and enhance their onboarding journey. valid8Me provides a self service oriented model that dramatically shifts the workload from the onboarding company to the customer, as customers will only ever have to maintain one instance of their KYC documents in their digital identity vault that can be re-used for all their onboarding needs. This is particularly helpful for ongoing customer due diligence obligations.
Customer Centric Platform
valid8Me is designed for your customers, it is free for your customers, it allows them faster access to your products & services, using the most privacy conscious platform available. It removes the stress of onboarding and best of all they can even use this for all their other KYC onboarding needs, thereby ensuring documents are constantly updated removing unnecessary delays and helping you with your ongoing customer due diligence obligations.
Create products & services for your retail or corporate customer base, allowing you to specify the different KYC standard due diligence documents required.
Configure and enable a new product or service in minutes, allowing you to quickly connect with customers.
Capture the duration and term of legal need for each product/service, which determines the timeframe you will have access to customers' documents once access is granted (e.g. 5 years after termination of the service, etc).

GETTING STARTED

How to set up a product or service

  • Create products & services for your retail or corporate customer base, allowing you to specify the different KYC standard due diligence documents required.
  • Configure and enable a new product or service in minutes, allowing you to quickly connect with customers.
  • Capture the duration and term of legal need for each product/service, which determines the timeframe you will have access to customers' documents once access is granted (e.g. 5 years after termination of the service, etc).
Simply type in a customers’ email address, confirm the service they wish to obtain from you and initiate the connection request.
Active valid8Me customers will instantly receive a connection request from their valid8Me mobile app, requesting access to specific documents in their secure digital identity vault. You can seamlessly access the information of Authorised Representatives (e.g. Company Directors) for your corporate customers.
New valid8Me customers will receive an email informing them to set up their profile and valid8Me will do the rest. We guide your customers through the set up process ensuring you obtain their KYC documents as quickly as possible.

GETTING CONNECTED

How to connect with customers

  • Simply type in a customers’ email address, confirm the service they wish to obtain from you and initiate the connection request.
  • Active valid8Me customers will instantly receive a connection request from their valid8Me mobile app, requesting access to specific documents in their secure digital identity vault. You can seamlessly access the information of Authorised Representatives (e.g. Company Directors) for your corporate customers.
  • New valid8Me customers will receive an email informing them to set up their profile and valid8Me will do the rest. We guide your customers through the set up process ensuring you obtain their KYC documents as quickly as possible.
Additional customer documentation and updated information can be requested, for example if a customer ignores the prompts generated by their valid8Me app to update any out of date documents in their digital identity vault.
You determine the duration needed for accessing documentation in your customers' digital identity vaults. Once the specified timeframe elapses, access will be revoked, streamlining your GDPR obligations.
Our document and vault access revoke request workflow allows for a clear, simple and transparent approach to managing customers' data privacy instructions, with all actions being captured on our immutable audit trail providing streamlined reporting capabilities to simplify your regulatory obligations.

MAINTAINING KYC DOCUMENTS

How to manage connections

  • Additional customer documentation and updated information can be requested, for example if a customer ignores the prompts generated by their valid8Me app to update any out of date documents in their digital identity vault.
  • You determine the duration needed for accessing documentation in your customers' digital identity vaults. Once the specified timeframe elapses, access will be revoked, streamlining your GDPR obligations.
  • Our document and vault access revoke request workflow allows for a clear, simple and transparent approach to managing customers' data privacy instructions, with all actions being captured on our immutable audit trail providing streamlined reporting capabilities to simplify your regulatory obligations.
During initial registration all users complete a biometric scan, a liveness detection test and a number of other actions to ensure the correct person is holding the device and establishing their digital identity vault.
All identity documentation uploaded and accessed through valid8Me are provided facial recognition and other verification checks to minimize identity theft and identity fraud.
All documents uploaded to valid8Me undergo document forensics to mitigate the risk of fraudulent or manipulated documents being accepted.

ENHANCED CONFIDENCE

Identity verification & document forensics

  • During initial registration all users complete a biometric scan, a liveness detection test and a number of other actions to ensure the correct person is holding the device and establishing their digital identity vault.
  • All identity documentation uploaded and accessed through valid8Me are provided facial recognition and other verification checks to minimize identity theft and identity fraud.
  • All documents uploaded to valid8Me undergo document forensics to mitigate the risk of fraudulent or manipulated documents being accepted.
Common Questions

Do I have to pay extra to avail of the IDV and Document Forensics features?

How difficult is it to set up or amend a product and the related KYC documents

What if I do not know the end date for my product, how do I determine the term of legal need for accessing a customers KYC documents?