Is a good start half the battle? It is when it comes to building a relationship with new clients and customers. The onboarding process is a customer’s first interaction with your organization. A smooth process leaves a good first impression and a foundation of goodwill that can be further built

The more hurdles potential customers have to jump to avail of your services, the more likely it is they will drop out at some point in the process. The slower your onboarding process is, the more slowly your revenue streams move. So why – in 2020 – do most major