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Just a generation ago, opening a bank account, renewing your driver’s license, or applying for government supports meant going into an office, meeting someone in person, and giving them your original identification documents to be photocopied and kept in a physical file. This was a time-consuming way of doing things,

The more hurdles potential customers have to jump to avail of your services, the more likely it is they will drop out at some point in the process. The slower your onboarding process is, the more slowly your revenue streams move. So why – in 2020 – do most major

It’s 2020, so why is opening a bank account still such a slow process? Why is applying for a credit card so cumbersome? And why is applying for government supports so bureaucratic? Every time you start a process like this, you are required to hand over certain data. In some