• 26 November 2020
What is GDPR, and what does it mean for you?
GDPR can sometimes sound complicated, but it’s really just a set of laws designed to ensure that organizations keep your data safe. GDPR stands for General Data Protection Regulation, and it’s EU legislation that applies to any company or government body processing personal data within the EU.
• 10 November 2020
The Cost of Onboarding Clients
Is a good start half the battle? It is when it comes to building a relationship with new clients and customers. The onboarding process is a customer’s first interaction with your organization. A smooth process leaves a good first impression and a foundation of goodwill that can be further built
• 21 October 2020
What is Digital Identity
Just a generation ago, opening a bank account, renewing your driver’s license, or applying for government supports meant going into an office, meeting someone in person, and giving them your original identification documents to be photocopied and kept in a physical file. This was a time-consuming way of doing things,
• 25 September 2020
Creating a frictionless experience for onboarding clients
The more hurdles potential customers have to jump to avail of your services, the more likely it is they will drop out at some point in the process. The slower your onboarding process is, the more slowly your revenue streams move. So why – in 2020 – do most major
• 15 September 2020
Death by paperwork / red tape
It’s 2020, so why is opening a bank account still such a slow process? Why is applying for a credit card so cumbersome? And why is applying for government supports so bureaucratic? Every time you start a process like this, you are required to hand over certain data. In some